Good day to all...
When we originally developed the ISIS Intelligent Multiplex System, we were focused on small OEM's and manufacturers of off-road, truck & bus equipment. The aftermarket, enthusiast wiring harness market was far off our radar. We learned a lot from Chris Loubier at I Squared Engineering about the aftermarket and started to see a strong response from guys building kit cars, hot-rods, resto-mods, race cars and antiques. Since this was a far different kind of sell that what we were used to, we had to learn very quickly about the importance of personal contact and customer service. There is a level of trust that you need to build with someone who is working on their dream car.
We have met a lot of great people since we launched ISIS to the market in 2008 and I like to think that were doing the right things to build a brand and to become the trusted name for wiring cars.
I wanted to post this thread from the Factory Five Racing owners group that was started by one of our very first customers. It is a short posting with just a few responses, but it is an affirmation to me that we are doing something right with our customers.
You can see it here.
Thanks to all,
Jay
Tuesday, January 12, 2010
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment