We just created a new video showing you how to install our ISIS inCODE software and how to use it to update your ISIS Intelligent Multiplex System.
inCODE is a very simple tool that allows you to load an updated configuration file to your system. If you want to make changes to your system, give our technical support guys a call at (847) 232-1991. They are going to ask you a few questions about what changes you want made to your inputs, outputs and the personalities associated with them. Once we make the changes, we're going to send you an email with the updated HEX files for your system. Also in this email, you will get a link to our website that will take you to the inCODE installer software. You can also download that software from this link by clicking here.
There are a few simple steps that you need to follow when you load the inCODE software to your computer.
First and most importantly, do not plug the inCODE programmer into your computer until you have successfully loaded the inCODE software.
Second, you must have administrative rights to your computer, especially if you are using Windows Vista or 7. Microsoft has changed the way that they handle USB drivers and you must have full control over your PC or laptop to install this.
Next, save the HEX files that we sent to you to your desktop. That is the easiest place to access them. Once you're finished updating your system you can delete them or save them elsewhere.
From there, download the inCODE software by clicking on the link in the email that you received from the ISIS Power technical support group. Do not run the file. Save it to your desktop.
To run and install the software, right-click on the inCODE file on your desktop and click on "Run as Administrator". Follow the installation steps from there. The video below gives you more detail on this installation process.
Once you get the installer software loaded you can now load the new code to your system. Double click on the ISIS inCODE icon and follow the instructions from there. The software has a step-by-step series of pictures that show you what to do. When you get to the last screen, it will ask you to browse for the file that you saved on your desktop. The file name should match the serial number on your cell.
Check out the video below for more details.
You can reach out to our technical support group at (847) 232-1991 or at www.isispower.com if you have additional questions.
Tuesday, December 13, 2011
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